Reporting Safety Defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Remote start, MyKey
MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems.
If you choose to install a remote start system, please see your Ford authorized
dealer for a Ford-approved remote s ...
Moon roof (if equipped)
You can move the glass panel of the moon roof back to open or tilt up (from the
closed position) to ventilate the vehicle.
WARNING:
Do not let children play with the moon roof or leave children ...
Roadside Emergencies
Getting roadside assistance
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers
a complimentary roadside assi ...